Shipping policy

Shipping Policy

Processing Time

Every order at HandyExpression is carefully handmade and packed with love.

Our current processing time varies depending on the product you order. The estimated dispatch time for each item is displayed on the product page and again during checkout.

Personalised items will only be processed once we have received all the required personalisation details. Delays in providing this information may delay the dispatch of your order.

We always aim to dispatch orders as quickly as possible, and many orders are shipped sooner than the estimated processing time.

UK Shipping

We currently ship throughout the United Kingdom using Royal Mail Tracked 48 as our standard delivery service.

Shipping costs are calculated at checkout based on your order.

Once your order has been dispatched, you will receive tracking information (where applicable) via email.

Please note that delivery times provided by Royal Mail are estimates and are outside of our control. While delays are uncommon, HandyExpression cannot guarantee transit times. If your parcel experiences any issues, please contact us at handyexpression@gmail.com, and we'll do everything we can to help.

International Shipping

We currently offer international shipping to selected countries, including the United States.

International orders are shipped via Royal Mail International or Evri, depending on the destination and parcel size.

Shipping costs are automatically calculated at checkout based on your delivery address and parcel weight.

Please note:

  • Delivery times vary by destination.

  • Buyers are responsible for any customs duties, taxes, import fees, or other charges applied by their country.

  • HandyExpression is not responsible for delays caused by customs or international postal services.

If you have any questions about your international order, please email handyexpression@gmail.com.

Packaging

We take great care in packaging every order to ensure it arrives safely and in perfect condition.

If your order arrives damaged or there is an issue with your purchase, please contact us within 48 hours of delivery at handyexpression@gmail.com, including photographs where possible, and we'll work with you to resolve the issue.

Gifting

Many of our products are beautifully packaged, making them perfect for gifting.

If you'd like to include a gift message, please email your message along with your order number within 12 hours of placing your order at handyexpression@gmail.com, and we'll happily include it free of charge where possible.

Gift wrapping or local collection services may be available for selected orders. Please contact us before placing your order if you require either of these services.

If you have any questions about shipping, delivery, or your order, we're always happy to help.

Email: handyexpression@gmail.com